Grey Mage Posted October 3, 2009 Share Posted October 3, 2009 So, at my friday night game one of the players reported that The Muse, my LGS, had ordered SIX of the new C:SW in for public consumption. I assumed that hed been there on thursday when they receive their order and had asked... simply replying "Thats cool". Nope. The *explitive deleted* store started selling them Thursday at noon, and ran out by friday afternoon- when they sold my preorder. I am so pissed off, and I have no idea how to bring them to account for this. But this is complete crap. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/ Share on other sites More sharing options...
JamesI Posted October 3, 2009 Share Posted October 3, 2009 Inform GW. GW gets very angry with stores that sell stuff early. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2135959 Share on other sites More sharing options...
Grey Mage Posted October 3, 2009 Author Share Posted October 3, 2009 How do I go about doing that? Because this is the last in a series of short straws. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2135961 Share on other sites More sharing options...
Brother Grius Posted October 3, 2009 Share Posted October 3, 2009 How do I go about doing that? Because this is the last in a series of short straws. US Contact http://www.games-workshop.com/gws/customer...e/contactUs.jsp Otherwise go to games-workshop.com and scroll to the bottom of the page. Click 'Contact Us.' Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2135972 Share on other sites More sharing options...
Lord Ragnarok Posted October 4, 2009 Share Posted October 4, 2009 Bad news and bad business Grey. :P Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2135990 Share on other sites More sharing options...
Hfran Morkai Posted October 4, 2009 Share Posted October 4, 2009 Well that sucks. I think that the store should compensate you in some way because you pre-ordered it and you've been a customer for how many years? It's not right when things like these happen. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136000 Share on other sites More sharing options...
Warhorse47 Posted October 4, 2009 Share Posted October 4, 2009 Gray if you are in the US, let me know and I will get you one and send it to you. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136002 Share on other sites More sharing options...
saphius Posted October 4, 2009 Share Posted October 4, 2009 Personally I have no qualms with stores selling stuff a little early... But the WHOLE POINTS of making a reservation is to have something, um... reserved. Total garbage. Complain about them, never buy anything from them again, and burn down the building. There is nothing in this world that a business could do that upsets me more than when businesses take my reservation, then don't reserve anything. - Especially when you pre-pay in any form. Horrible business... Just horrible. And slighting a SW on release day is like taking Christmas away from a small child. - It should never be done. *Edit: Spelling* Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136004 Share on other sites More sharing options...
Grey Mage Posted October 4, 2009 Author Share Posted October 4, 2009 Stuff. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136005 Share on other sites More sharing options...
Warhorse47 Posted October 4, 2009 Share Posted October 4, 2009 Stuff. Gray, if you want, I can get it and you could paypal, but you would probably pay less direct ordering now. Sorry you got screwed over my friend. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136007 Share on other sites More sharing options...
Thorgrim Blackwolf Posted October 4, 2009 Share Posted October 4, 2009 Report them to GW and watch the fireworks. They should not be allowed to get away with that to a customer and you should at the very least be compensated comfortably for your trouble. Its totally unacceptable :P ;) :angry: Cheers Thorgrim Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136008 Share on other sites More sharing options...
Grey Mage Posted October 4, 2009 Author Share Posted October 4, 2009 Stuff. Gray, if you want, I can get it and you could paypal, but you would probably pay less direct ordering now. Sorry you got screwed over my friend. Sorry... I was just flabbergasted by the offer. Ill probly end up at the Warstore or something... Ive just been trying to encourage people to buy local so we can keep having tournaments and support and such. Edit: Im flustered, and I think Im going to go have some dinner now. Thanks for the support/advice guys. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136011 Share on other sites More sharing options...
Ryzouken Posted October 4, 2009 Share Posted October 4, 2009 Nuke the site from orbit. It's the only way to be sure. Otherwise, use them for everything they can be used for and give them nothing in return. Buy nothing, play there constantly. It's what they get for being a shoddy business. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136029 Share on other sites More sharing options...
WolfLordLars Posted October 4, 2009 Share Posted October 4, 2009 I dont play there. And let others know not to play there. Let them know why you are suggesting others dont play there. That BS got a local business killed here... of course, the owner had driven several of the nails himself, but his treatment of his employees (gamers) sealed the deal. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136034 Share on other sites More sharing options...
Ryzouken Posted October 4, 2009 Share Posted October 4, 2009 But if you still play there and contribute nothing financially to the store, you're actually hastening said store's destruction as you'll be consuming resources while not providing any returns. With folks in the store, stuff has to be on: lights, air conditioning/heating, the register, etc. This in conjunction with their monthly site fees should cause the business to run down in a matter of months, maybe a year. Trust me, we've done it. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136038 Share on other sites More sharing options...
Hfran Morkai Posted October 4, 2009 Share Posted October 4, 2009 I say try to get at least a pack box out of it AND a copy of the dex because you pre-ordered someting and it's not GW's fault, they dispatched the stock, it was your store deciding on some quick sales methinks and that is wrong so in my mind they owe you stock as compensation Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136041 Share on other sites More sharing options...
WolfLordLars Posted October 4, 2009 Share Posted October 4, 2009 But if you still play there and contribute nothing financially to the store, you're actually hastening said store's destruction as you'll be consuming resources while not providing any returns. With folks in the store, stuff has to be on: lights, air conditioning/heating, the register, etc. This in conjunction with their monthly site fees should cause the business to run down in a matter of months, maybe a year. Trust me, we've done it. I think your missing a grasp of economics. If they are already open, you playing there doesnt do anything... except encourage others to play there, who might purchase things. I mean, if your presence DOES cost them money, and it usually doesnt, go for it. But, playing there and buying nothing still helps them. Nothing hurts a store more than no one buying OR playing games there. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136048 Share on other sites More sharing options...
Grimfoe Posted October 4, 2009 Share Posted October 4, 2009 We have two stores in my area. Neither one is really a "gaming" store as both have other merchandise that the respective owners seem more interested in. (This is why I'm opening my own store with my brother in the spring) Anyway, to get to the point, neither of these stores receives any merchandise early. They no longer get the preview copies of the army books, codices, or minis. My understanding is that this is because they have sold these items early and been reported for it. Might be worth reporting if they don't make this up to you somehow. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136061 Share on other sites More sharing options...
Warhorse47 Posted October 4, 2009 Share Posted October 4, 2009 I think I would purchase my next $100 from elsewhere. Then very calmly talk to the owner and tell him what you did and why. If he doesn't learn from this, he won't last anyway. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136064 Share on other sites More sharing options...
CoinReturn Posted October 4, 2009 Share Posted October 4, 2009 One of the owners of a store I used to head to got in the habit of doing this. He did it to a few employees who decided to host a "Free army Day". He lost a bunch of stock with the cashiers throwing 100% discounts. It didn't take long before the place closed down, we all started heading to a different shop down the road after the "sale". Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136085 Share on other sites More sharing options...
Vash113 Posted October 4, 2009 Share Posted October 4, 2009 You pre-ordered the Codex and they sold it to somebody else? That sucks and they should deffinitely compensate you for it. You forked over the cash and they didn't deliver the product. Additionally you should deffinitely report the early sales to GW, that sort of thing is just rediculous and troublesome all around. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136092 Share on other sites More sharing options...
WolfLordLars Posted October 4, 2009 Share Posted October 4, 2009 One of the owners of a store I used to head to got in the habit of doing this. He did it to a few employees who decided to host a "Free army Day". He lost a bunch of stock with the cashiers throwing 100% discounts. It didn't take long before the place closed down, we all started heading to a different shop down the road after the "sale". They are lucky they didnt get in legal trouble for that. 90%, on the other hand, is perfectly legal.. :) Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136095 Share on other sites More sharing options...
the great beaver Posted October 4, 2009 Share Posted October 4, 2009 dude I run an LGS and this pisses me off. we all play by the rules and sell it on the street date so that each store can have fair jump on customers. I ask that you report this behaviour to GW so that this store can be warned. thanks. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136103 Share on other sites More sharing options...
Grey Mage Posted October 4, 2009 Author Share Posted October 4, 2009 You pre-ordered the Codex and they sold it to somebody else? That sucks and they should deffinitely compensate you for it. You forked over the cash and they didn't deliver the product. Additionally you should deffinitely report the early sales to GW, that sort of thing is just rediculous and troublesome all around. Actually I didnt pay for it yet. They do orders and then you pay when it comes in. This is because its taken upwards of 11 weeks to get a blister in sometimes, and they are tired of me and people like me saying "whats the holdup?". The reason Im upset is because I asked about this at the end of august, and was told to wait until the 19nth and put in my preorder with them- theyd have it waiting for me. When I got there the normal pile of warhammer and reaper stuff was there, but nothing had my name on it, and I asked why and one of the customers said "sorry, we didnt think you were coming" and when I looked at the associate he said "well, we kind of got a rush on them and you werent here". We talked for a couple minutes while I tried to desperately hope this was a joke. I pointed out that the book wasnt supposed to be available unitl today and was informed "well we got it on thursday, its just a book". Apparently they sold 9 copies of the book, one of them earmarked for me, before the end of friday as I was told they that I wasnt the only person who was going to have to wait because I wasnt there "on time". The guy at the counter glared at the other customer and informed me that theyd be happy to sell me one in a week or two when the next shipment came in. Would I like to order one? Ive never had this happen to be there before- I might have to wait forever to get something, but once it was in it was mine to pick up. Because of that Ive always done so quickly, within three days so theyd keep up their ability to order things in for me. It took alot to get them to start doing that again. And of course Ive been getting crap from my friends for months now for telling them the store wasnt so bad, that just because one *bleep* worked their and had taken over the local 40k seen for a year and drove away half the players... well he was gone, surely we should go back and support it right? I dont think Im going to hear the end of that one. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136125 Share on other sites More sharing options...
WolfLordLars Posted October 4, 2009 Share Posted October 4, 2009 Yea, they are going to see how GW feels about "its just a book" Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/#findComment-2136139 Share on other sites More sharing options...
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