AngelPride Posted October 4, 2009 Share Posted October 4, 2009 Email GW and ask them to get the LGS's trade sales rep involved. Better yet ask GW who the local tade sales rep is and send them a message directly. They will take care of you and the LGS will get a harsh warning if its the first complaint and might get more if its the second or 3rd. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/page/2/#findComment-2136215 Share on other sites More sharing options...
Wolf Guard Nostromo Posted October 4, 2009 Share Posted October 4, 2009 You pre-ordered the Codex and they sold it to somebody else? That sucks and they should deffinitely compensate you for it. You forked over the cash and they didn't deliver the product. Additionally you should deffinitely report the early sales to GW, that sort of thing is just rediculous and troublesome all around. Actually I didnt pay for it yet. They do orders and then you pay when it comes in. This is because its taken upwards of 11 weeks to get a blister in sometimes, and they are tired of me and people like me saying "whats the holdup?". The reason Im upset is because I asked about this at the end of august, and was told to wait until the 19nth and put in my preorder with them- theyd have it waiting for me. When I got there the normal pile of warhammer and reaper stuff was there, but nothing had my name on it, and I asked why and one of the customers said "sorry, we didnt think you were coming" and when I looked at the associate he said "well, we kind of got a rush on them and you werent here". We talked for a couple minutes while I tried to desperately hope this was a joke. I pointed out that the book wasnt supposed to be available unitl today and was informed "well we got it on thursday, its just a book". Apparently they sold 9 copies of the book, one of them earmarked for me, before the end of friday as I was told they that I wasnt the only person who was going to have to wait because I wasnt there "on time". The guy at the counter glared at the other customer and informed me that theyd be happy to sell me one in a week or two when the next shipment came in. Would I like to order one? Dude, you have my sympathy... as little use as that is at this stage. My advice is going through LGS's trade sales rep as mentioned above, direct if you can. GW are pretty hot on early release too and that sounds like a complete shambles... Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/page/2/#findComment-2137060 Share on other sites More sharing options...
Cyrox Posted October 4, 2009 Share Posted October 4, 2009 Sorry to hear this dude, thats not great business practice for the store at all. @Warhorse47 - Kudos for offering to get one for the OP, thats very kind of you, nice one mate ;) Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/page/2/#findComment-2137066 Share on other sites More sharing options...
leonlynch Posted October 4, 2009 Share Posted October 4, 2009 I was discussing early release in my local GW on Monday last week and the staff informed me that HQ are acting on this to prevent stuff going on e-bay for extortionate amounts. The team in HQ is call ther Inquisition and in my home city of Liverpool a call was put in by the staff when they discovered that WHSmiths was selling White Dwarf early. The independents are tied into a contract and GW's attititude is release dates are release dates. Also, if they go out early it hits sales to their own shops as why bother going there when you can go elsewhere and get it earlier and at a discount. As a few others here have said, get in touch with GW and they will act against those responsible. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/page/2/#findComment-2137120 Share on other sites More sharing options...
Durfast Spiritwolf Posted October 4, 2009 Share Posted October 4, 2009 Sorry to hear that you've been shafted GM - it'll be worth the wait though. Link to comment https://bolterandchainsword.com/topic/180402-lgs-betrayal/page/2/#findComment-2137218 Share on other sites More sharing options...
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