Polythemus Posted November 11, 2013 Share Posted November 11, 2013 I had just finished basecoating my nephillim flyer, and was about to put knife to sprue when i noticed that the cockpit had broken at the upper right corner and warped one side, causing that side to curve in, causing me to lose the sharp angels of cockpit. I emailed gw to request a replacement, and sent them a picture but i dont know if they are as good as forgeworld at replacing sprues. Failing a full replacement are what are my options to get the crisp angulation back to the cockpit? Its not finecast, so idont know if the hot water bending trick will work. Any suguestions out there? Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/ Share on other sites More sharing options...
KnightOfBAAL Posted November 11, 2013 Share Posted November 11, 2013 They should fully replace it if not look at green stuffing yourself a new cockpit or possibly ebay and bits web sites Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3519377 Share on other sites More sharing options...
deathspectersgt7 Posted November 12, 2013 Share Posted November 12, 2013 Always had no problem With getting replacement parts from GW customer service is great. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3519423 Share on other sites More sharing options...
Major_Gilbear Posted November 12, 2013 Share Posted November 12, 2013 Failing a full replacement If you take it back to the store, or if you email GW a photo of the part, you will get a replacement. No "ifs" or "buts". Odds are that if it's on a major/unique sprue, you will get a whole new kit as a replacement too. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3519956 Share on other sites More sharing options...
Ishagu Posted November 12, 2013 Share Posted November 12, 2013 Yep. GW might rip us off but their customer service is fantastic. You might even get a whole new kit... Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3519969 Share on other sites More sharing options...
Chaeron Posted November 13, 2013 Share Posted November 13, 2013 Yep. GW might rip us off but their customer service is fantastic. You might even get a whole new kit... Yup - worth chasing either way! Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3520252 Share on other sites More sharing options...
Polythemus Posted November 13, 2013 Author Share Posted November 13, 2013 thanks for the advice all. i am in the process of trying to get a replacement, in the mean time has anyone found a good method for bending plastic pieces back into shape? Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3521276 Share on other sites More sharing options...
The_Chaplain Posted November 14, 2013 Share Posted November 14, 2013 thanks for the advice all. i am in the process of trying to get a replacement, in the mean time has anyone found a good method for bending plastic pieces back into shape? Hot water bath for very slow bend jobs, there is the hairdryer method for a faster bend, there is the salt dip method, and then there is using metal rod to bend the plastic from inside out (which works very similarly to pinning/vicing, except in reverse really). Can you post a picture of the extent of the damage so we can recommend the method you should pursue? Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3521298 Share on other sites More sharing options...
Polythemus Posted November 14, 2013 Author Share Posted November 14, 2013 i the pictures aren't perfect but here is the extent of the warping. bah no jpeg which is all i can post directly from my phone. ill try to get something else on here. what is not evident from these photos taken from distance, is that the right corner (the side with the more obtuse angle) of the cockpit is actually broken which makes it hard to bend back into place. i think it would have to be softened bent and braced. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3521433 Share on other sites More sharing options...
The_Chaplain Posted November 14, 2013 Share Posted November 14, 2013 Ill wait for working photos to make a full assessment of what's needed, but it sounds like what needs to be done is using metal rod, like a screw and inserting it into the broken model and bending the bent pieces outward. Then, once it is in place, filling any cracks with something like millput. Once the miliput dries, it will be quite hard, you need to sand the surface flat. Use a small amount of superglue to reinforce the bond, sanding the excess lie off at the end. Again, ill wait for pictures to see if it needs more than that. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3521467 Share on other sites More sharing options...
Major_Gilbear Posted November 14, 2013 Share Posted November 14, 2013 Although it looks solid, the plastic is actually slightly porous. What this means, is that when you apply heat to the plastic, it is very easy to cause the part to shrink or warp further unless you are very lucky/careful, or the part is quite small/fine. However, it is plastic, so you can always cut the part to straighten the key areas, and fill gaps with plasticard and putty. The plastic will keep a strong bond to itself and the plasticard if you use a plastic cement. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3521621 Share on other sites More sharing options...
Polythemus Posted November 16, 2013 Author Share Posted November 16, 2013 here are the pics small but you can see the warping and although the corner fits together it is broken. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3523739 Share on other sites More sharing options...
The_Chaplain Posted November 17, 2013 Share Posted November 17, 2013 Oh wow that is much worse than I thought it was going to be. That's just faulty molding. Get a replacement from gw and cut your losses. You'd need to cut the affected part and essentially result it (I could zoom in on my phone, but on my actual computer those pictures are sized for ants btw) Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3523987 Share on other sites More sharing options...
Polythemus Posted November 17, 2013 Author Share Posted November 17, 2013 hmm well i made try to salvage the piece anyway i'll show you what i come up with. Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3524399 Share on other sites More sharing options...
Major_Gilbear Posted November 17, 2013 Share Posted November 17, 2013 Sorry, but I can't see anything with those postage stamp-sized pix! :( Can't you post something bigger please? Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3524413 Share on other sites More sharing options...
The_Chaplain Posted December 10, 2013 Share Posted December 10, 2013 Did you hear back from gw about this dark talon Polythemus? Link to comment https://bolterandchainsword.com/topic/283175-broken-sprue-out-of-the-box-what-are-my-options/#findComment-3542341 Share on other sites More sharing options...
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