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Extermination pre-order is up! 19 copies left!


Vardus

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Yes, that's just the Limited Edition version that is gone. The regular release will still be available (minus the things that made the limited edition "special").

 

And I'm merging this into the discussion about the limited edition version.

I have ordered from them before.  While generally pricy and at the mercy of your postal service, FW does have a great customer relations policy when it comes to damaged goods.  Their models are generally not as easily assembled and are made of resin, but the quality is undeniable.  If you are new, start of with something smaller to get a feel for the resin.

I received an order from them last week that was a bit battered, in that the box had a split at one corner wide enough for things to have fallen out/been removed that had been "repaired" with several extra rolls of tape wrapped around it to keep it steady. And this was shipped with UPS. Found out on opening that some items were indeed missing. 2 minute call to FW and an email showing the state on the packaging later and the replacement items were sent the same day. 

 

If there is better customer service available I haven't encountered it yet. Helpful, informative and efficient. 5* service all around

  • 1 month later...

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