McFarlane Primaris Intercessor - great Service

[sbarnby71]

I don't like to moan, but I'm so annoyed with McFarlane right now, I pre-ordered the unpainted Intercessor from Amazon several months ago and today is the day it's due to arrive.  Well I get and email a few minutes ago from Amazon telling me the manufacturer has cancelled the order.  Great, thanks a bunch.

[Tichinde]

huh, mine too.....

 

 

[mel_danes]

Likely only available from GW?

[sbarnby71]

I got this response from McFarlane customer services:

 

Hi Simon

Thank you for contacting McFarlane Toys Customer Service regarding.   I sent your issue to our Sales Team and they said the item is not cancelled, but there seems to be a glitch in the Amazon system.  They will be contacting Amazon today to see what is going on.  I'll get back to you once I have an update.

Thank You,
McFarlane Toys Customer Service

 

I think it's more to do with GW wanting to be only ones selling these for that 1 week only window they are offering starting the 10th of this month

[UtariOnzo]

Or, you know, it might genuinely be an issue with Amazon which can and does happen (had a similar issue last christmas sending a present to my son). Hope it gets resolved either way

[Helias_Tancred]

You should charge them interest!

 

No doubt yours is not the only cancelled preorder, and no doubt they've used the money for businnes in the meantime.

 

I mean it as a joke, but it'd be fun to see their reactions if they've got a few e-mails each with an invoice for the debt they've racked up towards the customers. Naturally we're counting with daily bank interest rates. And not the kind you get on a loan, rather the kind they charge when someone missed a payment.

 

Who knows, maybe some american lawyers can actually pull it off?

 

AMEN!

[Shovellovin]

 

You should charge them interest!

 

No doubt yours is not the only cancelled preorder, and no doubt they've used the money for businnes in the meantime.

 

I mean it as a joke, but it'd be fun to see their reactions if they've got a few e-mails each with an invoice for the debt they've racked up towards the customers. Naturally we're counting with daily bank interest rates. And not the kind you get on a loan, rather the kind they charge when someone missed a payment.

 

Who knows, maybe some american lawyers can actually pull it off?

 

AMEN!

 

I thought Amazon didn't charge for pre-orders until they ship? Still, shame that you may not get your figure.

[sbarnby71]

So Amazon are blaming the Supplier now (McFarlane Toys) for not providing the item, McFarlane Toys say that is not true, they have provided all the items ordered, so when I challenged Amazon about this they accused me of ordering from a 3rd Party Seller and tried to pass the blame onto a non-existent 3rd Party Seller, then when I called them out on the order being from them, they then tell me "oh it's first come first served and yes I ordered it 3 months ago, but they are now sold out" utter useless  shower of liars!