Brother Landrain Posted November 7, 2012 Share Posted November 7, 2012 So, I have had a Space Hulk box set sitting in my pile of stuff, as well as a DV-LE Box for a while. This weekend, I went and picked up my final two DV-LE box sets at my not-so-LFGS... My plan was to make 5 Deathwing squads with the models and mixxing in lots of bits I have from my previous Deathwing... So I opened up my two new DV-LE boxes this morning, and I am missing two of the sprues. I have the LE figure, and the big Chaos Sprue, and three of the cultists/tactical sprues in each box... I am missing the marine Librarian, Captain, and DW Hw-Sgt Sprues... On the plus side, I have an extra 10 tacticals, and a bunch of cultists. Hoping, that Customer Service can help me out, so I can make my Vow... Link to comment https://bolterandchainsword.com/topic/265247-landrains-ptl-vow-well-sort-of/ Share on other sites More sharing options...
The Shadow Guard Posted November 7, 2012 Share Posted November 7, 2012 Hoping, that Customer Service can help me out, so I can make my Vow... I am sure they would...I ordered 3 of the limited edition starter boxes and only received one in the post. Called customer service and without much ado, two boxes arrived in the post... GW has always been very good at replacing broken/lost items /parts... SG Link to comment https://bolterandchainsword.com/topic/265247-landrains-ptl-vow-well-sort-of/#findComment-3232265 Share on other sites More sharing options...
Harleqvin Posted November 7, 2012 Share Posted November 7, 2012 I had the exact same issue. <_< Call them up and let them know. Also, you may want to express better packing. So the DW Serg doesn't get a bent sword in the process.... I had that happen to mine when they sent the replacement sprue for the Special DAs and they sent me another one. It's where I got the legs I added to my Asmodai/Int-Chap model I am converting on my WIP thread. lqtm Link to comment https://bolterandchainsword.com/topic/265247-landrains-ptl-vow-well-sort-of/#findComment-3232428 Share on other sites More sharing options...
Gillyfish Posted November 8, 2012 Share Posted November 8, 2012 They're normally pretty good, so you should be okay. :P Now get painting! We want to see them! Link to comment https://bolterandchainsword.com/topic/265247-landrains-ptl-vow-well-sort-of/#findComment-3232712 Share on other sites More sharing options...
Anabis_Xero Posted November 8, 2012 Share Posted November 8, 2012 GW customer service is generally really good, every time I have had to deal with them all they did was ask me a few basic questions and send out a new model/sprue whenever I have had a problem Link to comment https://bolterandchainsword.com/topic/265247-landrains-ptl-vow-well-sort-of/#findComment-3232794 Share on other sites More sharing options...
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