HandofAnubis Posted July 10, 2015 Share Posted July 10, 2015 So I contacted GW and they said they had another cover that is not damaged and they are going to send it out to me. Hopefully it will not be damaged in the process again lol! We will see. I was kinda hoping for some GW Credit, but ill gladly take a fresh cover to replace my damaged one. Link to comment Share on other sites More sharing options...
Epher Posted July 13, 2015 Author Share Posted July 13, 2015 So I contacted GW and they said they had another cover that is not damaged and they are going to send it out to me. Hopefully it will not be damaged in the process again lol! We will see. I was kinda hoping for some GW Credit, but ill gladly take a fresh cover to replace my damaged one. I am glad to hear that GW helped you out! If all that was damaged was the box then you are much further ahead than I. You should let us know how the this cover is upon arrival and how they wrapped it too. Link to comment Share on other sites More sharing options...
MaulerUK Posted July 13, 2015 Share Posted July 13, 2015 It's very odd that this has happened with the DA LEs; when I picked up my Craftworlds LE (and returned it for being naff) it was in a cardboard box with a padding sheet covering the front and back of the LE case itself with a sheet between each later inside it. I don't think my DA LE had the sheets covering the external front and back? Link to comment Share on other sites More sharing options...
DA_WarM Posted July 13, 2015 Share Posted July 13, 2015 GW usually have a good customer service. I once bought the new model for Azhag the Slaughterer and the wyvern was missing a wing. I called GW and they sent me a whole new kit. Now that's good service! Now I have to sculpt a wing and I'll have 2 Azhag.... Link to comment Share on other sites More sharing options...
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