Nagashsnee Posted December 17, 2023 Share Posted December 17, 2023 Looks like end and the death either volume. Its too big/heavy for BL usual cheap binding. I have heard of a couple with issues straight out of the box. Crowl 1 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6009951 Share on other sites More sharing options...
Noserenda Posted December 20, 2023 Share Posted December 20, 2023 Yeah my buddy who gets the physical editions took three tries to get an intact copy of TE&D2, though GW to their credit kept sending them! Nagashsnee 1 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010458 Share on other sites More sharing options...
Nagashsnee Posted December 20, 2023 Share Posted December 20, 2023 7 hours ago, Noserenda said: Yeah my buddy who gets the physical editions took three tries to get an intact copy of TE&D2, though GW to their credit kept sending them! 20 ish years of shopping and i have never had a reason to speak bad of GW customer service. Be it missing items, broken items, missing orders or damaged books. They always just replaced/resent whatever was the issue. Noserenda 1 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010494 Share on other sites More sharing options...
theSpirea Posted December 20, 2023 Share Posted December 20, 2023 2 hours ago, Nagashsnee said: 20 ish years of shopping and i have never had a reason to speak bad of GW customer service. Be it missing items, broken items, missing orders or damaged books. They always just replaced/resent whatever was the issue. Consider yourself lucky. I've received damaged books (manufacture defect, not shipping issues) plenty of times from GW and quite a few friends of mine have the same experience. If the item in question was LE, they never replaced it because it's sold out. Even if they still had copies in their physical stores at that time. They wouldn't ship it from there. Refund was the only offered solution. After escalation the cases, they offered vouchers but never sending a new copy. Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010513 Share on other sites More sharing options...
Nagashsnee Posted December 20, 2023 Share Posted December 20, 2023 1 hour ago, theSpirea said: Consider yourself lucky. I've received damaged books (manufacture defect, not shipping issues) plenty of times from GW and quite a few friends of mine have the same experience. If the item in question was LE, they never replaced it because it's sold out. Even if they still had copies in their physical stores at that time. They wouldn't ship it from there. Refund was the only offered solution. After escalation the cases, they offered vouchers but never sending a new copy. Ah see i would be ok with that. They acknowledge they messed up, offer me my money back, and i get to keep a slight damaged LE? Win-win. My issue there would be with the mail order department who sucks sucks sucks at packing, not customer services who are doing what they can and most companies would not ( probably blame the courier). Noserenda 1 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010535 Share on other sites More sharing options...
EverythingIsGreat Posted December 20, 2023 Share Posted December 20, 2023 So stoked about "The Siege of Terra Bookmark" Didn't realize how much I needed this. Classy!! skylerboodie 1 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010587 Share on other sites More sharing options...
cheywood Posted December 20, 2023 Share Posted December 20, 2023 6 hours ago, Nagashsnee said: Ah see i would be ok with that. They acknowledge they messed up, offer me my money back, and i get to keep a slight damaged LE? Win-win. My issue there would be with the mail order department who sucks sucks sucks at packing, not customer services who are doing what they can and most companies would not ( probably blame the courier). They don’t offer you all your money back, at least in my experience. They offer you a partial voucher for $30 or the opportunity to return the book for a full refund. It’s not unfair, but neither is it especially good customer service for what amounts to a defective product. BL LEs are rarely damaged in shipping in my experience. Most of the time it’s because BL uses inferior printers for what is supposedly a premium product. Multiple copies of Echoes of Eternity, including mine, were sent out with unglued hinges, which is an almost comical example of incompetence on the part of the printer and BL’s quality control. Crowl and DarkChaplain 2 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010588 Share on other sites More sharing options...
grailkeeper Posted December 21, 2023 Share Posted December 21, 2023 Read the Red Gobbo story. It's not very festive, which I appreciate. I don't think I particularly want a christmassy take on 40k. It's a decent story. Rhu's previous short stories are better. Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010772 Share on other sites More sharing options...
Jareddm Posted December 21, 2023 Share Posted December 21, 2023 I think it's just a tradition now to put out a Red Gobbo short novel each year. Neither of the prior two were seasonal in any way as far as I can remember. Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010793 Share on other sites More sharing options...
cheywood Posted December 21, 2023 Share Posted December 21, 2023 3 hours ago, grailkeeper said: Read the Red Gobbo story. It's not very festive, which I appreciate. I don't think I particularly want a christmassy take on 40k. It's a decent story. Rhu's previous short stories are better. Loved the story, it’s up there with Severed as far as hilarious xenos novels go, but I kept forgetting it was supposed to be set amidst falling snow. It’s no more Christmas-oriented than any other BL publication, which is probably for the best (looking at you, Star Wars Christmas Special). Can’t wait to see more from James. One of many talented authors to debut this year. byrd9999 and Felix Antipodes 2 Back to top Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6010806 Share on other sites More sharing options...
LemartestheLost Posted December 26, 2023 Share Posted December 26, 2023 The Lion: Son of the Forest in paperback is on pre-order now. Link to comment https://bolterandchainsword.com/topic/377052-upcoming-bl-stuff-2023/page/72/#findComment-6011505 Share on other sites More sharing options...
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