Bouargh Posted February 1 Share Posted February 1 I´ve got my first use of the only shop. It has not been as terrible as I expected. Yet I found it no so easy to use: some butons worked poorly, some stuff must be clicked but it is not so obvious, Formulary reset alone... Anyway, in the end I completed the process in a rather smooth way. Not so smooth as before, sure. But it worked. Yet what striked me the most is what disappeared between now and before: Shipment options are more reduced for example, I also had benefit (previously) of tracking auto-included and it is now only related to one option of shipment... Cost killing everywhere... ...And some slight "service" degradation: I do not know when I will get my order, but is everything is available, or so said, and yet it is announced with 15 to 20 days to receive the stuff while a warehouse has been installed in France to serve west continental europe and avoid tax and duty delays in centralized germans custom warehouses that used to treat shipments from UK before.... I was ranting for up to 180 days for MTO, but if available material is delivered as fast as this, ... no comment. Link to comment Share on other sites More sharing options...
Lexington Posted February 1 Share Posted February 1 Ended up wanting to grab one of the old Bretonnian models that went up for MTO this past weekend. Was out of the house when pre-orders went up, so I jumped on the new site via my phone, popped the mini in my cart, all of that went fine. Then, as it’s my first order with the new site, it needs me to put an address in. The “submit address” button on the form sat below the URL bar and couldn’t be clicked or scrolled to properly. Could not enter an address, had to wait to get home to complete the order. I’ve come around (or at least gotten used to) some of the new site’s navigation, but it is still extremely bad in some weird ways. Interrogator Stobz, roryokane, Felix Antipodes and 3 others 2 4 Back to top Link to comment Share on other sites More sharing options...
Harrowmaster Posted February 2 Share Posted February 2 Is anyone else trying to access the 'my account' button after signing in and getting sent straight back to the home page? Corswain 1 Back to top Link to comment Share on other sites More sharing options...
son of the forest Posted February 2 Share Posted February 2 1 hour ago, Harrowmaster said: Is anyone else trying to access the 'my account' button after signing in and getting sent straight back to the home page? Yea happens to me all the time, clearing my cache helped but it became a problem again a day later aa.logan 1 Back to top Link to comment Share on other sites More sharing options...
Harrowmaster Posted February 2 Share Posted February 2 11 minutes ago, son of the forest said: Yea happens to me all the time, clearing my cache helped but it became a problem again a day later A pity that it reoccurs so soon. Link to comment Share on other sites More sharing options...
aa.logan Posted February 4 Share Posted February 4 On 2/2/2024 at 12:05 PM, Harrowmaster said: Is anyone else trying to access the 'my account' button after signing in and getting sent straight back to the home page? On an Apple device? Regardless of browser? Yes. Link to comment Share on other sites More sharing options...
Harrowmaster Posted February 4 Share Posted February 4 3 hours ago, aa.logan said: On an Apple device? Regardless of browser? Yes. I'm getting it on PC but it's somewhat comforting to know it's nothing on my end Link to comment Share on other sites More sharing options...
Matcap86 Posted February 21 Share Posted February 21 Huzzah a new weirdness on this utter ridiculous site: Try to search for things and the search button has changed into a "checkout now" button that's unresponsive. (Pressing enter still works, but still... Yeeeeesh). Harrowmaster, Firedrake Cordova, Detjan and 2 others 5 Back to top Link to comment Share on other sites More sharing options...
Redcomet Posted February 21 Share Posted February 21 I think my mom could have designed a better site, after a couple of weeks of lessons. crimsondave, Emperor Ming, Kastor Krieg and 5 others 1 7 Back to top Link to comment Share on other sites More sharing options...
justicarius6 Posted February 23 Share Posted February 23 I've been trying to order my Warhammer+ free model for weeks with no success. I log into Warhammer+, click the link to order the figure and I'm greeted by the sales page telling me that it's only available to subscribers and the price of it for them. I then try and log into the sales website and and it just keeps refreshing to the same page! JeffJedi, apologist and Noctis 3 Back to top Link to comment Share on other sites More sharing options...
TrawlingCleaner Posted February 23 Share Posted February 23 12 minutes ago, justicarius6 said: I've been trying to order my Warhammer+ free model for weeks with no success. I log into Warhammer+, click the link to order the figure and I'm greeted by the sales page telling me that it's only available to subscribers and the price of it for them. I then try and log into the sales website and and it just keeps refreshing to the same page! Drop Customer Services an email, they're super quick with getting that sorted and had mine out to me within days Link to comment Share on other sites More sharing options...
RWJP Posted February 24 Share Posted February 24 I have noticed one MINOR positive improvement... The country selector popup now closes automatically when you choose a country, instead of having to close it manually. The teeniest of teeny tiny steps in the right direction. Interrogator Stobz, tinpact and Felix Antipodes 1 2 Back to top Link to comment Share on other sites More sharing options...
Nephaston Posted February 24 Share Posted February 24 4 hours ago, RWJP said: I have noticed one MINOR positive improvement... The country selector popup now closes automatically when you choose a country, instead of having to close it manually. The teeniest of teeny tiny steps in the right direction. I'll do you one better; On my end it doesn't even ask anymore. It actually SAVED IT! Interrogator Stobz and Felix Antipodes 1 1 Back to top Link to comment Share on other sites More sharing options...
Felix Antipodes Posted February 24 Share Posted February 24 I noticed both improvements. The ‘save your address’ section has also changed, with a proper drop down box to fill in. I’m hoping that means they have fixed that one as well. Will know next time I use it. There didn’t seem to be any changes to the payment choice though. Link to comment Share on other sites More sharing options...
Matcap86 Posted March 23 Share Posted March 23 As a headsup to people: The "remind me emails" don't seem to work, or at least, I've had several up for stuff that's back in stock now and haven't received emails about it. Just stumbled upon them while looking at other stuff. Might be good to keep in mind that it's worthwhile not to depend on those too much. Interrogator Stobz and Inquisitor_Lensoven 1 1 Back to top Link to comment Share on other sites More sharing options...
Dark Shepherd Posted March 25 Share Posted March 25 On 2/24/2024 at 5:24 AM, Nephaston said: I'll do you one better; On my end it doesn't even ask anymore. It actually SAVED IT! Mine just automagically comes up as UK now, am not in the UK but will take what small victories I can :) Link to comment Share on other sites More sharing options...
Sergeant Centurion Posted March 25 Share Posted March 25 If Spanish is choosen, some parts of the web are mixed with words in Italian. Sky Potato and stretch_135 2 Back to top Link to comment Share on other sites More sharing options...
Inquisitor_Lensoven Posted March 25 Author Share Posted March 25 I can’t believe like 4 months later the website is still janky and not just janky, but janky with all new issues. Link to comment Share on other sites More sharing options...
Nephaston Posted March 26 Share Posted March 26 9 hours ago, Inquisitor_Lensoven said: I can’t believe like 4 months later the website is still janky and not just janky, but janky with all new issues. 99 little bugs in the code, 99 little bugs Take one down, patch it around, 117 little bugs in the code. Loquille, Interrogator Stobz, Matcap86 and 4 others 3 4 Back to top Link to comment Share on other sites More sharing options...
son of the forest Posted April 4 Share Posted April 4 Latest issue for me is if I've searched for something and want to search for something else I cam only enter 3 letters and then it deletes what I've entered Link to comment Share on other sites More sharing options...
Grotsmasha Posted April 5 Share Posted April 5 Is there something GW isn't telling us about Vador? Interrogator Stobz, Trokair, Loquille and 2 others 4 1 Back to top Link to comment Share on other sites More sharing options...
Wormwoods Posted April 5 Share Posted April 5 8 minutes ago, Grotsmasha said: Is there something GW isn't telling us about Vador? Red, gold, animal pelt, I mean he does fit in with the crowd. Link to comment Share on other sites More sharing options...
The Praetorian of Inwit Posted April 5 Share Posted April 5 @son of the forest Yeah I just started having that issue since Wednesday. Very annoying. How do GW manage to fail so hard at so much? son of the forest, Inquisitor_Lensoven and Interrogator Stobz 3 Back to top Link to comment Share on other sites More sharing options...
OpossumStrong Posted April 13 Share Posted April 13 So I assume they messed up with the summer time changes, WW website show pre-orders a hour latter now with items being out of stock on arrival... And they haven't solved my problem with broken cart, its been almost 6 months now Interrogator Stobz 1 Back to top Link to comment Share on other sites More sharing options...
pawl Posted April 13 Share Posted April 13 Renewed my WD sub a week or two ago. Had to check out as a guest, because the website would let me log in OR have something in my basket, not both. Either action lasted for one page before disappearing, so I just gave up. Fun times! skylerboodie 1 Back to top Link to comment Share on other sites More sharing options...
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